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J-LISFAIR2025 Conference 10/9 (Thu)

ベンダープレゼンテーション会場A ベンダープレゼンテーション会場B ベンダープレゼンテーション会場C ベンダープレゼンテーション会場D ベンダープレゼンテーション会場E ベンダープレゼンテーション会場F ベンダープレゼンテーション会場G ベンダープレゼンテーション会場H セミナー会場 講演会場
09:30
09:35
09:40
09:45
09:50
09:55
10:00
10:00 ~ 11:00トピックセミナー① <行政関係者優先>
総務省
10:05
10:10
10:15
10:15 ~ 11:00A-6
The Key to Local Government DX: Secure and Efficient Local Government Networks Realized Through Zero Trust
Daiji Ushiro
10:15 ~ 11:00C-6
abc
Kazunobu Isomura
Yukimi Uno
10:15 ~ 11:00E-6 <行政関係者のみ>
E-6 グーグル・クラウド・ジャパン
10:15 ~ 11:00G-6
Transforming Public Services in Katsushika City: Advancing AI Beyond RAG
Takeshi Obara
shuichi Sato
10:20
10:25
10:30
10:30 ~ 11:15B-6 <行政関係者のみ>
abc
10:30 ~ 11:15D-6
Achieving Comfortable Cloud Service Utilization with A10 Networks’ Local Breakout Solution on α’ Model/β’ Model
10:30 ~ 11:15F-6
Unpleasant news for local governments ~Summary of 100 incidents of mistaken email transmission~
atomu mochiduki
10:30 ~ 11:15H-6
H-6 デル・テクノロジーズ
10:35
10:40
10:45
10:50
10:55
11:00
11:00 ~ 11:30自治体事例セミナー④ <行政関係者優先>
生成AIを活用した対話型フロントエンドシステムの構築~ひろしま移住AIナビ~
11:05
11:10
11:15
11:20
11:25
11:30
11:30 ~ 12:15A-7
Transforming Municipal Services with ai-to-ku
shinsaku morofuji
11:30 ~ 12:15C-7
C-7 日本ヒューレット・パッカード
11:30 ~ 12:15E-7 <行政関係者のみ>
「まちSHiRU」を活用した庁内データ分析基盤について
Manabu Sawata
11:30 ~ 12:15G-7 <行政関係者のみ>
G-7 RKKCS
Yasuyuki Tokuyama
11:30 ~ 12:30トピックセミナー② <行政関係者優先>
Digital Agency
YOSHINORI MIYAGI
YURIE TAIRA
11:35
11:40
11:45
11:45 ~ 12:30B-7
B-7 さくらインターネット
11:45 ~ 12:30D-7
The New Model of Administrative Services Envisioned by the Nara Super App
11:45 ~ 12:30F-7 <行政関係者のみ>
今すぐはじめる!観光DXから地方創生へのアプローチ~大阪・関西万博出展 長野市様事例をご紹介!!~
11:45 ~ 12:30H-7 <行政関係者のみ>
a
Yuya Toshima
11:50
11:55
12:00
12:05
12:10
12:15
12:20
12:25
12:30
12:35
12:40
12:45
12:50
12:50 ~ 13:20自治体事例セミナー⑤ <行政関係者優先>
青森県八戸市
12:55
13:00
13:05
13:10
13:15
13:15 ~ 14:00A-8
Quickly find the documents you need! Benefits and case studies of implementing an intra-agency search system
13:15 ~ 14:00C-8 <行政関係者のみ>
“Promoting internal office DX using SaaS and DMP” ~Easy and low cost from procurement to implementation, operation, and continuation~
13:15 ~ 14:00E-8 <行政関係者のみ>
"SonicWeb-DX": Empowering Local Government DX Through Connected Information
Ryosuke Tida
13:15 ~ 14:00G-8 <行政関係者のみ>
Making Work Easier for Staff: Shiki City's Initiative with Generative AI and Integrated Systems
Yukitoshi Yagi
13:20
13:20 ~ 14:20トピックセミナー③ <行政関係者優先>
総務省
13:25
13:30
13:30 ~ 14:15B-8
B-8 Sky
13:30 ~ 14:15D-8
Implementing Generative AI on Government Cloud
13:30 ~ 14:15F-8 <行政関係者のみ>
Zero Trust Security Strategy for Municipalities: An Introduction to Osaka City's Educational Network Vision
13:30 ~ 14:15H-8
H-8 BSNアイネット
13:35
13:40
13:45
13:50
13:55
14:00
14:05
14:10
14:15
14:20
14:20 ~ 14:50自治体事例セミナー⑥ <行政関係者優先>
Initiatives for Front Yard Reform through the Use of Generative AI
Koichi Sato
Junichi Takahashi
Masaharu Sugawara
14:25
14:30
14:30 ~ 15:15A-9 <行政関係者のみ>
Zero trust in a three-tier separated environment is now possible with "mocochro," which supports the 5th generation LGWAN!
Tsuyoshi Togo
14:30 ~ 15:15C-9
「β´モデルで実現する働き方改革―真庭市のフォーティネット×アラクサラ事例」 ~ゼロトラスト実現に向けた小規模自治体の挑戦 ~
14:30 ~ 15:15E-9 <行政関係者のみ>
窓口業務のデジタル変革と住民サービス向上
ハルオ オノ
14:30 ~ 15:15G-9
G-9 伊藤忠テクノソリューションズ
14:35
14:40
14:45
14:45 ~ 15:30B-9 <行政関係者のみ>
*** blank ***
14:45 ~ 15:30D-9 <行政関係者のみ>
Matsudo City's DX Promotion: Building the Smart City Hall of the Future
14:45 ~ 15:30F-9
Transforming the Future of Infrastructure Maintenance through Water Utility DX: CYDEEN's Challenge Toward a Sustainable Society
14:45 ~ 15:30H-9
"Addressing Cloud Storage Challenges in Government Network Separation: Enabling Secure Cloud Use with Box and CL-UMP"
14:50
14:50 ~ 15:50J-LISセミナー <行政関係者優先>
J-LISセミナー
14:55
15:00
15:05
15:10
15:15
15:20
15:25
15:30
15:35
15:40
15:45
15:45 ~ 16:30A-10 <行政関係者のみ>
仕様上で空白不可のため記載。本欄の公開はなし。
15:45 ~ 16:30C-10 <行政関係者のみ>
C-10 オプティム
15:45 ~ 16:30E-10
-
15:45 ~ 16:30G-10
Shadow IT Countermeasures: Utilization of CASB and Enhancement of Security in Local Governments
Yutaro Asato
15:50
15:50 ~ 16:20自治体事例セミナー⑦ <行政関係者優先>
標準化・ガバメントクラウド移行を完了して
Ishizaki Tsutomu
15:55
16:00
16:00 ~ 16:45B-10
Protecting Your Brand from Email Spoofing — Safe Outreach with DMARC and BIMI
Ken-ichi Kirihara
16:00 ~ 16:45D-10
Approaches to Optimizing Cloud Utilization and Improving Costs in Local Government and Education DX
Kazutaka Sakamoto
16:00 ~ 16:45F-10 <行政関係者のみ>
Latest Case Studies in Municipal DX: The Future of Consultation Services — A Proactive Approach to Future Labor Shortages
16:00 ~ 16:45H-10
H-10
16:05
16:10
16:15
16:20
16:25
16:30
16:35
16:40
16:45
16:50
16:55
17:00
17:05
17:10
17:15
17:20
17:25
J-LISFAIR2025

Conference 10/9 (Thu)

会場A 会場A
10/9/2025 (Thu) 10:15 ~ 11:00A-6ベンダープレゼンテーション会場A

The Key to Local Government DX: Secure and Efficient Local Government Networks Realized Through Zero Trust

The advancement of digital transformation (DX) in local governments has expanded the attack surface, leading to increased system complexity and new threats. In particular, In particular, nation-state-sponsored cyber attack actors conducting Advanced Persistent Threats (APT attacks) have been increasing in recent years, making it difficult to maintain efficient and secure networks in increasingly complex network environments such as α' and β' models, in addition to the current three-layer countermeasures. Cases that impact citizen services have been reported, including unauthorized access to municipal websites and email relay servers, and malware infections resulting from access to phishing sites through social engineering. When adding flexibility to the traditional three-layer model through cloud service utilization and telework promotion, achieving this without breaking the premise of a "trusted internal network" has become an extremely challenging issue. The reconciliation of DX promotion and information security has become an urgent challenge for local governments.
As an interim response, the Ministry of Internal Affairs and Communications is promoting the transition from the α model, currently adopted by many local governments, to α' and β' models. These serve as important steps toward future zero trust migration. Zero trust implementation requires four phased implementations: ①Identity governance (centralization of authentication infrastructure), ②Device governance and protection (integrated terminal management and threat detection through EDR), ③Web/Email/Network boundary security measures (file sanitization, zero-day countermeasures, application control), and ④Security operations (integrated log analysis and automation). When considering migration to α' and β' models, it is important to plan with future zero trust migration in mind. By progressively strengthening security measures in alignment with existing system update timing, smooth zero trust migration and the realization of municipal DX become possible.
Check Point Software Technologies Ltd.
Cyber Security Officer
Daiji Ushiro
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10/9/2025 (Thu) 11:30 ~ 12:15A-7ベンダープレゼンテーション会場A

Transforming Municipal Services with ai-to-ku

In recent years, the evolution of generative AI has begun to reshape how municipal operations are conducted. Especially at the frontline of resident services, local governments face the challenge of meeting diverse needs with limited staff, making efficiency and service quality more critical than ever.

This lecture introduces how the implementation of the voice-based generative AI solution, AI-to-ku, is transforming municipal counter services. Through real-world pilot cases, we will explore how this technology is being applied in practice.

AI-to-ku responds to resident inquiries in real time with natural dialogue, automating frequently asked questions and routine guidance tasks. This reduces the workload on municipal staff and delivers the following benefits:

Shorter wait times at service counters, leading to improved resident satisfaction
Touchless operation and natural voice responses designed with elderly users in mind
Analysis of conversation history to visualize consultation trends and propose service improvements
Moreover, AI-to-ku can integrate with existing municipal systems, offering scalability for knowledge management, database search, and broader operational support.

In this session, we will provide a concrete overview of the implementation process, challenges faced, and outcomes achieved. We will also discuss the potential of AI to drive operational transformation and envision the future of municipal service delivery.
avanade K.K.
shinsaku morofuji
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10/9/2025 (Thu) 13:15 ~ 14:00A-8ベンダープレゼンテーション会場A

Quickly find the documents you need! Benefits and case studies of implementing an intra-agency search system

A vast amount of electronic data is stored across on-premises file servers, as well as cloud platforms such as SharePoint and Box. But in your daily operations, are you really able to find the information you need right away?

Office workers, including local government employees, spend roughly 20% of their working hours on searching for information. Depending on the task, a single search may take as long as 5 to 10 minutes.

The enterprise search system “Neuron ES” is designed for government offices. It allows you to quickly search not only file names but also the contents within the files, delivering results at high speed.

By enabling users to swiftly locate materials using fragmented memories or work-related keywords, it contributes not only to improved operational efficiency but also to enhancing self-reliance among younger staff, reusing past documents, and promoting knowledge transfer within the organization—addressing urgent challenges as a DX (digital transformation) enabler.

With numerous implementation cases across city halls, prefectural offices, ministries, and other public institutions under the LGWAN environment, this presentation will showcase the tangible benefits of Neuron ES through actual case studies from municipalities and prefectures.
Apply
10/9/2025 (Thu) 14:30 ~ 15:15A-9 <行政関係者のみ>ベンダープレゼンテーション会場A

Zero trust in a three-tier separated environment is now possible with "mocochro," which supports the 5th generation LGWAN!

Even in a three-tier isolation environment, there is a need to transition from perimeter-based defense to zero trust defense. We would like to introduce "mocochro," a zero trust browser that supports 5th generation LGWAN and is in beta, alpha, and alpha format.
recomot Inc.
CEO
Tsuyoshi Togo
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10/9/2025 (Thu) 15:45 ~ 16:30A-10 <行政関係者のみ>ベンダープレゼンテーション会場A

仕様上で空白不可のため記載。本欄の公開はなし。

仕様上で空白不可のため記載。本欄の公開はなし。
Apply
会場B 会場B
10/9/2025 (Thu) 10:30 ~ 11:15B-6 <行政関係者のみ>ベンダープレゼンテーション会場B
10/9/2025 (Thu) 11:45 ~ 12:30B-7ベンダープレゼンテーション会場B

B-7 さくらインターネット

null
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10/9/2025 (Thu) 13:30 ~ 14:15B-8ベンダープレゼンテーション会場B

B-8 Sky

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10/9/2025 (Thu) 14:45 ~ 15:30B-9 <行政関係者のみ>ベンダープレゼンテーション会場B

*** blank ***

*** blank ***
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10/9/2025 (Thu) 16:00 ~ 16:45B-10ベンダープレゼンテーション会場B

Protecting Your Brand from Email Spoofing — Safe Outreach with DMARC and BIMI

後送
TwoFive Inc.
senior consultant
Ken-ichi Kirihara
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会場C 会場C
10/9/2025 (Thu) 10:15 ~ 11:00C-6ベンダープレゼンテーション会場C

abc

abc
Netone systems Co., Ltd.
General Manager
Kazunobu Isomura
Netone systems Co., Ltd.
Manager
Yukimi Uno
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10/9/2025 (Thu) 11:30 ~ 12:15C-7ベンダープレゼンテーション会場C

C-7 日本ヒューレット・パッカード

Apply
10/9/2025 (Thu) 13:15 ~ 14:00C-8 <行政関係者のみ>ベンダープレゼンテーション会場C

“Promoting internal office DX using SaaS and DMP” ~Easy and low cost from procurement to implementation, operation, and continuation~

In this lecture, we will introduce how to improve the efficiency of internal affairs by utilizing SaaS and DMP.

The "e-municipal document management SaaS" provided by our company is a low-cost service that can be implemented in a short period of time and always has the latest functionality. Furthermore, by combining DMP (digital marketplace), we will streamline everything from procurement to implementation, operation, and continuation, and support the creation of a system that can provide high-quality administrative services.

We look forward to receiving your applications.
Apply
10/9/2025 (Thu) 14:30 ~ 15:15C-9 ベンダープレゼンテーション会場C

「β´モデルで実現する働き方改革―真庭市のフォーティネット×アラクサラ事例」 ~ゼロトラスト実現に向けた小規模自治体の挑戦 ~

自治体情報システムの情報セキュリティ対策である「三層分離」ですが、αモデルでは業務効率や柔軟な働き方の面で多くの課題を抱えていました。真庭市ではこの状況を打破するため、β´モデルへの移行を進めています。その実現を支えるのが、FortiGateとFortiClientによるゼロトラスト環境の構築です。これにより、安全性を担保しながらもリモートからの業務アクセスを可能とし、利便性とセキュリティの両立を実現しました。さらに、アラクサラ製品を活用することで、庁内ネットワークの通信状態を「見える化」し、利用状況の把握やインターネットの安定性確保を可能にしています。本講演では、真庭市が安全で効率的な働き方を目指し、β´モデルへの移行をどのように進めたのか、その具体的な取り組みと成果をご紹介します。
Apply
10/9/2025 (Thu) 15:45 ~ 16:30C-10 <行政関係者のみ>ベンダープレゼンテーション会場C

C-10 オプティム

Apply
会場D 会場D
10/9/2025 (Thu) 10:30 ~ 11:15D-6ベンダープレゼンテーション会場D

Achieving Comfortable Cloud Service Utilization with A10 Networks’ Local Breakout Solution on α’ Model/β’ Model

In this session, We will explain the results of our survey on the network environments of local governments, as well as the revisions to the "Guidelines on Information Security Policies for Local Public Bodies" aimed at promoting cloud service utilization. We will also introduce case studies of local governments advancing cloud adoption by implementing A10’s local breakout solution, along with future ways to leverage A10 solutions in local government networks.
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10/9/2025 (Thu) 11:45 ~ 12:30D-7ベンダープレゼンテーション会場D

The New Model of Administrative Services Envisioned by the Nara Super App

In Nara Prefecture, starting from the goal of solving residents’ issues, we have launched the Nara Super App, which leverages the power of digital technology to enable administrative procedures to be completed on a smartphone without the need to visit government offices.

With the Nara Super App, residents can apply and make reservations online, allowing them to complete procedures at any time and place of their choice. In addition, based on their registered interests and areas of residence, they can also receive personalized information and recommendations.

In this session, we are pleased to welcome Mr. Maeda, Chief Information Officer (CIO) of Nara Prefecture, who will speak about IT policies and digital reforms, represented by the Nara Super App.
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10/9/2025 (Thu) 13:30 ~ 14:15D-8ベンダープレゼンテーション会場D

Implementing Generative AI on Government Cloud

This presentation explores the practical implementation of Amazon Bedrock, a generative AI solution, within Tsukuba City's Government Cloud infrastructure. We will detail specific use cases involving personal data processing in municipal administration, addressing how critical challenges such as Privacy Impact Assessment (PIA) requirements were managed. The session will highlight current progress and methodologies for integrating AI technologies within local government frameworks while maintaining data privacy and security standards.
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10/9/2025 (Thu) 14:45 ~ 15:30D-9 <行政関係者のみ>ベンダープレゼンテーション会場D

Matsudo City's DX Promotion: Building the Smart City Hall of the Future

Seminar Overview

We are pleased to welcome Mr. Kurosawa, Director of the Digital Strategy Division, General Affairs Department of Matsudo City, to speak about the city’s digital transformation (DX) initiatives based on its “Administrative Digitalization Vision.”

Part 1:
NEC will present two key solutions that support the digital transformation of local governments:

NEC Resident Portal Service, which consolidates information and administrative services provided by local governments to create a unified touchpoint for residents.

NEC Smart Government Counter Solution (Counter DX SaaS), launched in FY2023 and scheduled for major feature enhancements by FY2025.

Part 2:
Matsudo City will share the policies, challenges, and implementation efforts based on its “Administrative Digitalization Vision.”

Part 3:
In a dialogue format, representatives from Matsudo City and NEC will discuss the successes, challenges, and future outlook of the initiatives and services aimed at realizing a smart city hall of the future.

Please note:
The presentation is open exclusively to government officials and NEC distributors.
We regret to inform you that applications and entry from individuals outside the intended audience will not be accepted, either in advance or on the day of the event.
We appreciate your understanding.
Apply
10/9/2025 (Thu) 16:00 ~ 16:45D-10ベンダープレゼンテーション会場D

Approaches to Optimizing Cloud Utilization and Improving Costs in Local Government and Education DX

In local governments and educational institutions, the use of cloud services is rapidly expanding due to migration to the government cloud and the promotion of next-generation school administration DX. However, due to challenges such as resource burdens and development costs for service providers, in many cases, migration is limited to a simple transfer to the cloud, and the full benefits of the cloud are not being realized.

For optimal use of the cloud, modernization and cost improvement measures from a mid-term perspective are highly effective initiatives for both local governments and service providers.

Based on our experience and track record in supporting numerous service providers in addition to government cloud migration, JTP will introduce specific methods for optimizing cloud usage and improving costs.
JTP Co., Ltd.
Public Account Department, System Consulting DivisionGeneral Manager
Kazutaka Sakamoto
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会場E 会場E
10/9/2025 (Thu) 10:15 ~ 11:00E-6 <行政関係者のみ>ベンダープレゼンテーション会場E

E-6 グーグル・クラウド・ジャパン

Apply
10/9/2025 (Thu) 11:30 ~ 12:15E-7 <行政関係者のみ>ベンダープレゼンテーション会場E

「まちSHiRU」を活用した庁内データ分析基盤について

nothing
Manabu Sawata
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10/9/2025 (Thu) 13:15 ~ 14:00E-8 <行政関係者のみ>ベンダープレゼンテーション会場E

"SonicWeb-DX": Empowering Local Government DX Through Connected Information

We would like to introduce "SonicWeb-DX," a spatial information sharing platform that supports the digital transformation (DX) of local government operations through the power of "connection." Since its release in September 2023, SonicWeb-DX has been creating new value in various fields by linking internal administrative data with external data.

In 2024, its mechanism for digitally "connecting" internal and external stakeholders – from handling resident requests to managing maintenance operations by staff – was recognized with the prestigious Good Design Award BEST 100.

In this presentation, we will introduce specific implementation examples, including:
・Yokohama City: A case study of managing requests regarding roads, parks, etc., by connecting with residents and LINE.
・Koriyama City: A case study of real-time on-site surveys and information gathering by connecting with field staff, social media (SNS), and dynamic data.

Furthermore, you will see our latest use cases, including future development plans.
Please visit our booth or attend our presentation!
Kokusai Kogyo Co., Ltd.
Business Operation Headquarters, Business Promotion Department
Ryosuke Tida
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10/9/2025 (Thu) 14:30 ~ 15:15E-9 <行政関係者のみ>ベンダープレゼンテーション会場E

窓口業務のデジタル変革と住民サービス向上

窓口DXSaaS提供事業者として、弊社窓口DXサービスでBPR(業務改革)を実現し、自治体様と次世代の自治体窓口を共創します。
住民サービスの向上と業務効率化を両立させ、自治体窓口のデジタル変革を支援します。
本プレゼンでは、その具体的な取り組みと自治体様の事例をご紹介します。
ハルオ オノ
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10/9/2025 (Thu) 15:45 ~ 16:30E-10ベンダープレゼンテーション会場E
会場F 会場F
10/9/2025 (Thu) 10:30 ~ 11:15F-6ベンダープレゼンテーション会場F

Unpleasant news for local governments ~Summary of 100 incidents of mistaken email transmission~

・Seminar content
We will analyze 100 cases of misdirected emails that occurred in local governments across Japan.
We hope that the results of this analysis will be useful in preventing misdirected emails.
QUALITIA Co., Ltd.
atomu mochiduki
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10/9/2025 (Thu) 11:45 ~ 12:30F-7 <行政関係者のみ>ベンダープレゼンテーション会場F

今すぐはじめる!観光DXから地方創生へのアプローチ~大阪・関西万博出展 長野市様事例をご紹介!!~


デジタルスタンプラリーをはじめ、NFTやXR(AR、VR)などに加え、AIを活用した観光DXの取組事例をご紹介します。
観光誘客・周遊促進・地域資源の活用に向けて、地域との関係づくりや、分野を超えた連携による展開のヒントを、実例を交えてわかりやすくお伝えします。
より効果的な地域づくりや魅力発信のために、デジタルの力を活用してみませんか。

▼このようなお悩みをお持ちの方におすすめです
 ☑ 地域の魅力を再発見し、長く滞在してもらえる仕組みをつくりたい方
 ☑ 埋もれた地域資源に新たな価値を見出し、観光コンテンツとして磨き上げたい方
 ☑ 観光を通じて地域経済に貢献し、地元商店・事業者の参画を促したい方
 ☑ 支援制度を活用し、「関係人口」「リピーター」づくりに繋げたい方

【講演構成(予定)】
 ・ なぜ“今”観光DXなのか?
   地域が直面する課題と、インバウンドを含む観光市場の可能性から、観光DXの必要性を再確認します。

 ・ 広がる!観光DXから地域DXへ
   観光で得られた成果を、交通・商業・住民サービスなど地域全体へ波及させる未来像を描きます。

 ・ 観光×他分野の成功事例
   EXPO2025大阪・関西万博 長野市様等の取組を具体例としてご紹介します。

 ・ 実践に役立つ最新ソリューション
   すぐに導入できるデジタルスタンプラリーやAIチャットボットに加え、NFTやXR(AR・VR)などの体験型コンテンツを
   活用した観光DXの実践例をご紹介します。

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10/9/2025 (Thu) 13:30 ~ 14:15F-8 <行政関係者のみ>ベンダープレゼンテーション会場F

Zero Trust Security Strategy for Municipalities: An Introduction to Osaka City's Educational Network Vision

Are you uncertain about how to begin implementing Zero Trust security?
Drawing upon the implementation case of the Osaka City Board of Education, we will present the challenges commonly faced by local governments and the corresponding countermeasures, accompanied by insights from those directly involved.
Furthermore, we will introduce Hitachi’s concrete initiatives in the realm of Zero Trust, and explain how we can contribute to resolving the issues our clients encounter.
We invite you to take the first step toward adopting Zero Trust security—together with Hitachi.
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10/9/2025 (Thu) 14:45 ~ 15:30F-9ベンダープレゼンテーション会場F

Transforming the Future of Infrastructure Maintenance through Water Utility DX: CYDEEN's Challenge Toward a Sustainable Society

Inspections of aging infrastructure are becoming increasingly important. At the same time, serious challenges such as labor shortages and budget constraints are becoming more apparent. In this presentation, we will introduce our DX initiatives aimed at realizing a sustainable water infrastructure. These include remote monitoring of pipelines using sensors provided by CYDEEN, AI-based deterioration diagnostics, and a system for utilizing video data, all in line with the national trends in digital transformation of water and sewerage systems.
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10/9/2025 (Thu) 16:00 ~ 16:45F-10 <行政関係者のみ>ベンダープレゼンテーション会場F

Latest Case Studies in Municipal DX: The Future of Consultation Services — A Proactive Approach to Future Labor Shortages

Are you currently facing challenges in responding to increasingly complex resident consultations and the growing volume of inquiries?
Hitachi is committed to supporting local governments by promoting digital transformation to enhance the efficiency of consultation services.
To alleviate the burden of administrative tasks and enable staff to focus on their core responsibilities, Hitachi collaborates with partner companies to propose optimal solutions tailored to your needs.
In this presentation, we will introduce the latest initiatives developed through these partnerships.
We invite you to explore the future of municipal consultation services together with Hitachi.
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会場G 会場G
10/9/2025 (Thu) 10:15 ~ 11:00G-6ベンダープレゼンテーション会場G

Transforming Public Services in Katsushika City: Advancing AI Beyond RAG

Since 2024, Katsushika City has been developing a generative AI system called “Katsushika Chat”, leveraging large-scale data to improve internal operations through Retrieval-Augmented Generation (RAG) technology.

In addition, the city is conducting proof-of-concept trials to support front desk operations using not only response guides but also book-based data, aiming to address challenges such as eliminating the “bureaucratic runaround” and preserving staff expertise.

Starting this fall, Katsushika City plans to begin trial operations of a government-specialized AI agent that converts conversations at service counters into text via speech recognition and instantly suggests relevant information to staff.

In this session, Takshi Obara, Director of the DX Strategy Division at Katsushika City, will introduce these cutting-edge initiatives from the field. Furthermore, technical partner NTT-AT will present the technical challenges and future outlook of agent technologies.
Takeshi Obara
shuichi Sato
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10/9/2025 (Thu) 11:30 ~ 12:15G-7 <行政関係者のみ>ベンダープレゼンテーション会場G

G-7 RKKCS

G-7 RKKCS
RKKCS Co., Ltd.
President's officeManager
Yasuyuki Tokuyama
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10/9/2025 (Thu) 13:15 ~ 14:00G-8 <行政関係者のみ>ベンダープレゼンテーション会場G

Making Work Easier for Staff: Shiki City's Initiative with Generative AI and Integrated Systems

In many local governments, the shortage of staff is becoming increasingly serious, making digital transformation (DX) and operational efficiency urgent priorities. Shiki City in Saitama Prefecture is actively promoting DX through initiatives such as the implementation of an integrated internal information system centered on electronic approval workflows, and the proactive use of generative AI by all staff members.

By turning “tedious” tasks into “simple” ones, Shiki City aims to reduce the burden on its employees while simultaneously improving services for its citizens. In this session, a key project leader will share insights from the front lines of this transformation, offering a practical perspective on how DX is being realized in the city.
Shiki City
Yukitoshi Yagi
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10/9/2025 (Thu) 14:30 ~ 15:15G-9ベンダープレゼンテーション会場G

G-9 伊藤忠テクノソリューションズ

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10/9/2025 (Thu) 15:45 ~ 16:30G-10ベンダープレゼンテーション会場G

Shadow IT Countermeasures: Utilization of CASB and Enhancement of Security in Local Governments

Shadow IT describes instances where employees use cloud services without approval from their organization’s IT department. With the rise and broader acceptance of AI technologies, the term “Shadow AI” is also becoming increasingly common. As highlighted in the “Guidelines on Information Security Policy for Local Governments,” shadow IT presents significant security risks that must be properly managed, even within municipal organizations. Effective management of shadow IT not only strengthens security but also supports safer digital transformation (DX) initiatives.

A highly effective solution is deploying a Cloud Access Security Broker (CASB). This session will provide a detailed overview of CASB’s role and the advantages it can offer.

■ Role and Features of CASB
CASB is a specialized security tool for managing and controlling cloud service usage, providing several critical functions:

Visibility:
CASB monitors cloud service activity to identify shadow IT. Knowing who is accessing which cloud platforms allows organizations to detect and address potential security vulnerabilities.
Control and Management:
By working with proxies, CASB restricts access to unauthorized or high-risk cloud applications and applies appropriate security policies to users, helping to protect organizational assets.
Data Protection:
CASB enhances data security by monitoring data traffic and detecting abnormal activities when information is stored in the cloud. This helps prevent leaks of sensitive information and ensures proper data governance.
■ Benefits of CASB Implementation for Local Governments
Adopting CASB provides the following key benefits for local governments:
• Stronger Security and Regulatory Compliance: With highly sensitive data, municipalities can comply with laws such as the Personal Information Protection Act by using CASB. • Improved Transparency and Audit Capability: By visualizing shadow IT, internal audits and regulatory reporting become more efficient and straightforward. • Enhanced Flexibility: CASB enables the secure adoption of new cloud solutions, supporting technological progression and work reform with adaptable policies. Leveraging CASB allows local governments to mitigate the risks posed by shadow IT, ensuring a safe cloud environment and helping them achieve their information security objectives.
Macnica Inc.
Yutaro Asato
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会場H 会場H
10/9/2025 (Thu) 10:30 ~ 11:15H-6ベンダープレゼンテーション会場H

H-6 デル・テクノロジーズ

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10/9/2025 (Thu) 11:45 ~ 12:30H-7 <行政関係者のみ>ベンダープレゼンテーション会場H

a

a
Yuya Toshima
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10/9/2025 (Thu) 13:30 ~ 14:15H-8ベンダープレゼンテーション会場H

H-8 BSNアイネット

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10/9/2025 (Thu) 14:45 ~ 15:30H-9ベンダープレゼンテーション会場H

"Addressing Cloud Storage Challenges in Government Network Separation: Enabling Secure Cloud Use with Box and CL-UMP"

coming soon
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10/9/2025 (Thu) 16:00 ~ 16:45H-10ベンダープレゼンテーション会場H

H-10

ISM CloudOne
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自治体事例セミナー 自治体事例セミナー
10/9/2025 (Thu) 11:00 ~ 11:30自治体事例セミナー④ <行政関係者優先>セミナー会場

生成AIを活用した対話型フロントエンドシステムの構築~ひろしま移住AIナビ~

広島県では、生成AIを活用し複数のウェブサイトから情報を集めワンストップで提供する
システムを新たに構築し、2025年4月から、移住情報を提供する「ひろしま移住AIナビ」をリリースしました。生成AIの利活用が進んでいる中、導入に至った背景や苦労した点、自治体におけるAI活用の可能性をご紹介いただきます。
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10/9/2025 (Thu) 12:50 ~ 13:20自治体事例セミナー⑤ <行政関係者優先>セミナー会場

青森県八戸市

はちのへスマート窓口のご紹介
▶古里 陽一 氏
八戸市 総務部 情報政策課 デジタル推進室長
八戸市では、2024年11月18日より「書かない・待たない・行かない」をコンセプトとした、「はちのへスマート窓口」がスタートしました。総務省による自治体フロントヤード改革モデルプロジェクトにも選定された本取組についてご紹介いただき、フロントヤード改革がもたらす自治体DXの展望等について解説いただきます。
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10/9/2025 (Thu) 14:20 ~ 14:50自治体事例セミナー⑥ <行政関係者優先>セミナー会場

Initiatives for Front Yard Reform through the Use of Generative AI

In Ichinoseki City, an AI chatbot was introduced in fiscal year 2023 (Reiwa 5) to respond to inquiries from residents, followed by the implementation of an AI voice guidance system in fiscal year 2024 (Reiwa 6) to assist with building navigation and the preparation of documents at service counters. In fiscal year 2025 (Reiwa 7), the city is working toward introducing AI-based telephone support. This presentation will introduce Ichinoseki’s “front yard” reform initiatives, which leverage generative AI to improve convenience for residents and reduce the workload of municipal staff.
Ichinoseki City
Mayor’s Office, Policy Planning Division, DX Promotion Section
Koichi Sato
Ichinoseki City
Mayor’s Office, Policy Planning Division, DX Promotion Section
Junichi Takahashi
Ichinoseki City
Mayor’s Office, Policy Planning Division, DX Promotion Section
Masaharu Sugawara
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10/9/2025 (Thu) 15:50 ~ 16:20自治体事例セミナー⑦ <行政関係者優先>セミナー会場

標準化・ガバメントクラウド移行を完了して

mpact of Standard-Compliant System Migration on Resident Services and Municipal Operations
▶ Tsutomu Ishizaki
Section Chief, Digital Policy Section, Digital Strategy Division, General Affairs Department, Moka City

Moka City was among the first in Japan to implement the standardization of local government information systems and the migration to the government cloud. As many municipalities are now progressing with these initiatives, Mr. Ishizaki will explain the coordination carried out with internal departments and vendors, key points to pay attention to, the impact on frontline operations and resident services after migration, as well as expectations for the future.
Moka City Hall
Ishizaki Tsutomu
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トピックスセミナー トピックスセミナー
10/9/2025 (Thu) 10:00 ~ 11:00トピックセミナー① <行政関係者優先>講演会場

総務省

地方公共団体のサイバーセキュリティについて
▶中山 貴洋 氏
総務省 自治行政局 住民制度課 サイバーセキュリティ対策室 室長
令和6年改正の地方自治法が令和8年4月に施行され、全地方公共団体において方針の
策定や必要な措置の実施が義務づけられることとされています。
これを踏まえ、地方公共団体における取組のポイントや政府におけるサイバーセキュリ
ティに関する取組についてご説明いただきます。
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10/9/2025 (Thu) 11:30 ~ 12:30トピックセミナー② <行政関係者優先>講演会場

Digital Agency

ガバメントクラウドと自治体DX 2025
▶宮城 良典 氏 / 平 友里恵 氏
デジタル庁 省庁業務サービスグループ
デジタル庁は、高度なセキュリティ・災害対策及びコスト削減等を目的に、国、地方公共団体等に対し、ガバメントクラウドへの移行支援を行っています。ガバメントクラウド移行に関する見積精査及びコスト最適化の取組やガバメントクラウド利用に伴う業務プロセス改革(BPR)についてご説明いたします。
Digital Agency
YOSHINORI MIYAGI
YURIE TAIRA
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10/9/2025 (Thu) 13:20 ~ 14:20トピックセミナー③ <行政関係者優先>講演会場

総務省

自治体情報システムの標準化・共通化等について
▶小牧 兼太郎 氏
総務省 自治行政局 住民制度課 デジタル基盤推進室 室長
地方自治体の基幹業務システムについては、原則令和7年度(2025年度)までに円滑か
つ安全に標準準拠システムへの移行を目指しており、標準化・共通化の概要及び総務省の
移行支援の内容等についてご説明いただきます。
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J-LISセミナー J-LISセミナー
10/9/2025 (Thu) 14:50 ~ 15:50J-LISセミナー <行政関係者優先>講演会場

J-LISセミナー

DX・AIで実現する自治体の未来
地方公共団体情報システム機構 ICTイノベーションセンター研究開発部
全国の自治体で職員不足が深刻化する中、DXの推進は職員の業務負担軽減と住民サービ
ス向上を両立する重要な解決策となっています。本講演では、J-LISが展開する自治体向けDXサービスの取組をご紹介するとともに、AIを活用した次世代行政サービスの構想についてもお話します。
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